Simply You

Simply You is a member program that offers savings and information for living a healthy, balanced lifestyle.

Simply You membership

Simply You members receive a personal membership ID number, information about their benefits, details on how to access them, and a confirmation of the membership terms they agreed to when they enrolled. Membership lasts from the time of enrollment until the time a member informs us, either by e-mail or a phone call, that he or she wishes to cancel. AP9 Simply You and IK9 Simply You members can contact us any time, either by a toll-free number or through our Customer Care Center, if they have questions about the program. We are committed to resolving any concerns quickly and in a satisfactory way.

We have always maintained the highest standards of responsible corporate practice and utilize rigorous quality controls to ensure our practices meet or exceed industry standards and applicable law. Simply You members benefit from our own National Best Marketing Practices, which, in summary:

  • Offer a "no-questions-asked" refund policy for complaints about unauthorized charges. We promptly provide a refund for a member who is charged a fee by AP9 Simply You or IK9 Simply You but claims they didn't authorize it.

  • Provide for full disclosure of billing and cancellation/refund terms and of membership benefits. We obtain and verify members' express and unambiguous consent to Simply You program charges.
Adaptive Marketing LLC® proud that the framework of our National Best Marketing Practices was adopted by the Electronic Retailing Association for their industry's Advanced Consent Marketing Guidelines, which have been commended by the Federal Trade Commission (FTC). On March 31, 2003, the FTC issued a revised Telemarketing Sales Rule which essentially adopted our Best Marketing Practices provisions and made them federal law.

Simply You - protecting our members

We fully comply with all federal and state privacy laws and regulations that apply to processing online financial transactions. Simply You partners with trusted, well-known companies to help all our program members avoid online scams. We value the trust members place in us by enrolling in AP9 Simply You, IK9 Simply You and we're committed to protecting members' personal privacy and the confidentiality of their financial information.

Simply You -- Privacy and Security Policy

Under our Privacy and Security Policy, we:

  • Collect from members only the personally identifiable information they expressly provide when they enroll in Simply You, and a unique identifier we use to confirm billing and sales information.

  • Collect technical information, such as browser type or an IP address, relating to a member automatically when he or she visits the Simply You website.

  • Protect the security of an AP9 Simply You or IK9 Simply You member's information by using Secure Socket Layer (SSL) encryption during online transmission.

  • Meet the stringent requirements of Verisign's security seal for online transactions.
We also created, in August 2001, a Consumer Advisory Board to help with the continuous improvement of our customer service and marketing practices. Included as Board members are a former State Attorney General and several well-known consumer advocates.

We're proud of our commitment to protecting the personal privacy and information security of members of AP9 Simply You, IK9 Simply You.